PRIVACY POLICY

Last updated: [date the school approves this policy]

Wings Discovery Centre respects your privacy and the privacy of your children. This policy explains what personal information we collect through this website, why we collect it, how we keep it safe and what your rights are under the Protection of Personal Information Act 4 of 2013 (POPIA).

1. Who we are

Wings Discovery Centre is an independent Christian remedial school in Theescombe, Gqeberha. We are the “responsible party” for the personal information described in this policy.

Information Officer: Tracey Olivier, Owner and Principal
Email: tracey@wingsdc.co.za
Phone: 082 339 4896
Address: 4 Heatherbank Road, Theescombe, Gqeberha

2. Information we collect

When you apply for your child (online or with the PDF form), we collect:

  • your child’s name, ID number, date of birth, age, home language, address, current school, grade and teacher
  • health information, such as medical aid details, the family doctor or paediatrician, vaccination status and any medical conditions or allergies
  • information about your child’s development, learning history, previous assessments, schooling and family circumstances
  • details of siblings
  • the names, ID numbers, marital status, addresses and contact details of parents or guardians, and of the person responsible for school fees
  • copies of documents you upload, such as ID documents, birth certificates, medical aid and clinic cards, and assessment reports

When you contact us by email or phone, we keep the details you give us so that we can reply.

When you visit this website, it uses a small number of cookies that it needs to work properly. We do not use analytics or advertising cookies, and we do not track you.

3. Why we collect it

  • to consider your application and decide on admission
  • to understand your child’s learning needs and prepare to support them
  • to keep your child safe and act quickly in a medical emergency
  • to communicate with you and manage school fees
  • to meet our legal obligations as a registered independent school

4. Children’s and health information

Information about children and health information are given extra protection under POPIA. By submitting an application, you as the parent or guardian give your consent for us to process this information for the purposes listed above. We only ask for what we need to support your child, and we treat it as confidential.

5. How we keep it safe

  • Application forms are sent securely to the school and stored on a protected website server.
  • Documents you upload can only be opened by authorised school staff who are logged in to the website. They are not visible to the public or to search engines.
  • Only staff who need the information to do their work have access to it.

6. Who we share it with

We never sell your information. We only share it:

  • with professionals involved in your child’s care or assessment, and only with your permission
  • with service providers who help us run the school and this website, such as our website hosting provider, who must keep it confidential
  • when the law requires us to

7. How long we keep it

We keep information about enrolled learners for as long as your child is at the school and for as long afterwards as the law requires. If an application is not successful, we delete the information after [school to confirm, for example 12 months].

8. Cookies

Cookies are small files stored by your browser. This website only uses cookies that it needs to work properly, for example to remember that you have seen the cookie notice. It does not use analytics or advertising cookies. You can block or delete cookies in your browser settings at any time; the website will still work.

9. Your rights

Under POPIA you have the right to:

  • ask what personal information we hold about you or your child
  • ask us to correct or update it
  • ask us to delete it, where we are not required to keep it
  • object to how we use it, or withdraw your consent
  • lay a complaint with the Information Regulator

To use any of these rights, contact our Information Officer using the details above.

10. The Information Regulator

If you are not satisfied with how we have handled your information, you may contact the Information Regulator (South Africa):

Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
Complaints: POPIAComplaints@inforegulator.org.za
General enquiries: enquiries@inforegulator.org.za
Phone: 010 023 5200 or toll free 0800 017 160
Website: inforegulator.org.za

11. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated at the top.